Your Privacy

Clean Water Action seeks an online environment in which education, advocacy, and informed participation in civic, community and environmental affairs can flourish. We believe that Internet users must be assured that the information concerning them is used responsibly. Clean Water Action has implemented the following policy to protect online privacy for Clean Water Action members, contributors and other visitors and users of this site and its resources.

Personal Information

Why does Clean Water Action ask for my information?

To participate in some activities, you might be asked to provide some personal information. This could be in connection with any one or combination of circumstances, including but not limited to the following:

  • distribution of publications and informational materials, by mail and/or electronically
  • site personalization
  • content submissions, community postings (i.e., forums or bulletin boards), comments and suggestions or voting
  • sending personalized faxes or e-mail messages when participating in an online action
  • sharing information from this site or from a Clean Water Action e-mail alert with another person
  • allowing Clean Water Action to contact/re-contact you in the future
  • making a donation

What information does Clean Water Action collect?

Clean Water Action does not collect personal information from visitors to this web site other than what you provide us on a voluntary basis.

Aggregate information about Clean Water Action site visitors, such as pages viewed, browsers used, and documents downloaded, is collected in our web server logs. Domain names or IP addresses of site visitors may also be collected but these addresses are not traceable to any one individual. This aggregate information is used solely to help us improve our web site.

Does Clean Water Action use cookies?

A "cookie" is a tiny element of data that our site can send to your browser, which may then be stored on your computer’s hard drive.

If you are concerned about your privacy and the use of cookie technology on the Clean Water Action web site, you may set your web browser to notify you when you receive a cookie. You may also set your browser to refuse cookies the Clean Water Action site attempts to send you. Using these settings or declining to accept cookies from Clean Water Action may limit the functionality we can provide when you visit this site.

How will Clean Water Action use the information I provide?

Whenever Clean Water Action asks you to provide personal information via this web site or in an e-mail, Clean Water Action will make reasonable efforts to make the purpose of that request clear. If you do not want this information to be collected or used by Clean Water Action, you can simply choose not to provide that information or otherwise "opt out" of the action or request for information.

Under certain circumstances, opting out may prevent your participation in activities for which personal information is needed, such as involvement in online actions, distribution of publications, action alerts, notices of volunteer opportunities, member benefits, community events, etc.

Clean Water Action makes every effort to insure the secure collection and transmission of sensitive user information using industry accepted data collection and encryption methodologies.

Clean Water Action does not sell or otherwise disclose such user information outside the organization.

However, if you become a Clean Water Action member, some information on our membership lists, such as your name and address, may from time to time, on an extremely limited basis, be made available to allied organizations, candidates and campaigns, or businesses with whom Clean Water Action maintains affinity marketing relationships. Circumstances under which this occurs are tightly controlled and closely monitored by Clean Water Action, and any information is transferred on a one-time-only, single-use basis.

Opting Out

How do I opt out or change my information?

Clean Water Action members who DO NOT wish to have their contact information shared with others under these conditions, should contact Clean Water Action, being sure to provide your full information so that we can implement your "opt out" request and send you confirmation once this action has been taken:

By postal mail: Send your correspondence to us at:

Clean Water Action
Attn: Online Services
1444 Eye Street NW, Suite 400
Washington, DC 20005-6538

By phone: Call us at: 202-895-0420

By e-mail: Send e-mail to: optout@cleanwater.org

Security

How do I know my credit card information is secure?

Clean Water Action uses secure server software (SSL) that is the industry standard and is among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read as the information travels over the Internet.

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. In the event of an unauthorized charge to your credit card you must:

  • write to the creditor at the address given for "billing inquiries," not the address for sending your payments, and include your name, address, account number and a description of the billing error,
  • send your letter so that it reaches the creditor within 60 days after the first bill containing the error was mailed to you.

Policies of other sites

Clean Water Action's web site may contain links to other sites that are not managed or maintained by Clean Water Action. The inclusion of a link to another site from the Clean Water Action web site or from another site to the Clean Water Action site does not imply any endorsement of that other site's privacy policies, practices or content. Your dealings with these sites are covered only by the privacy policies listed on those sites.

Revision of this policy

Clean Water Action reserves the right to revise this policy periodically. If Clean Water Action makes substantive changes in the way we share, store, or handle personally identifiable information we will notify web site users and visitors through prominent postings on the site and/or by e-mail.

A current version of this policy will always be readily accessible on Clean Water Action’s web site.

This policy was last revised on 04 December 2006

What do I do if I have questions that aren't answered here?

If you have questions about this privacy statement, the practices of this site or your dealings with this website, please contact Clean Water Action.

By mail: Correspondence may be sent to the following postal address:

Clean Water Action

Attn: Online Services

P.O. Box 11548

Washington, DC 20008-0748

By phone: Call us at: 202-895-0420

By e-mail: Send e-mail to: optout@cleanwater.org